About

Marita Moreno is a label from Porto but most of all, it is Portuguese. We celebrate the
ethical perspective when conceiving our products and the use of Portuguese raw
materials and handcrafted components in our production, which is also unique.
We care about the creative process, high quality and products with distinctive, contemporary
design. We use raw materials such as wool, cotton, linen, cork, leather and burel. Our
products are made in small series and all are numbered which gives them uniqueness and
exclusiveness.
All produced objects are numbered and belong to a limited series of 100 pieces maximum.
They are produced in a unique and ethical perspective way - using only Portuguese factories and handmade crafts to create its designs - with local natural materials, texture and color as
fundamental elements in a simple, geometric design.
The brand also celebrates uniqueness through the power of customization, we love when
our customer challenge us with different ideas of materials, color and textures combinations.
All the products are Portuguese, as well its quality production is "Made in Portugal”.

Website
https://www.maritamoreno.com/

Showroom Contacts
Terms & Conditions

-General web and e-shop terms and conditions

Please read these carefully, if you have any doubt or suggestion you can contact us always through info@maritamoreno.com we'll be glad to help you.
These terms and conditions apply to all orders placed by the client with us at WWS, by placing your order you enter into an agreement with us and accept our terms & conditions.
Marita Setas Unipessoal Lda reserve the right to modify these terms and conditions any time.

-Company information

Marita Setas Unipessoal Lda
NIPC: 513559770
Av. Das Cruzes, 630
4535-011 Lourosa
Portugal

-Trademark

Marita Moreno is a trademark may not be used in connection to any product or service that is not a part of Marita Moreno, and in any way that is likely to cause confusion among customers, or in any manner that discredits Marita Moreno

-Placing orders

to place your order, please select the products and quantities you wish to purchase and add them to the basket.
you can review your basket before completing your order.
To complete your order you must go through the on-line purchasing procedure and accept payment, clicking on the option for confirming your card data.
After formalizing this step you will receive an electronic mail confirming from us the acceptance of the order.
Marita Setas Unipessoal Lda will supply the products subject to their availability or will manufacture especially for you order.
If it were impossible to supply the products included in the order made for any reason, Marita Setas Unipessoal Lda will give you information about alternative products with similar features, quality and price, reserving you the right to accept the replacement product that Marita Setas Unipessoal lda offers you, it’s up to you if you are interested or not in the product offered by us

-Guarantee of our products

All the products supplied by Marita Setas Unipessoal lda. have the guarantees demanded by current legislation in the sphere of consumers and users.
This guarantee will only be effective if you keep the document or supporting document for the purchase given you by us.
Users are hereby informed that the pictures of the products offered on our website are only for illustration purposes and meant as a guideline, thus possibly differing from the original.
In the event of an item having any flaw or defect during the guarantee period, you must immediately inform us of this by sending an e-mail to info@maritamoreno.com in order for us to be able to manage the incident properly as soon as possible.

-Payment

50% on order and 50% when items are shipped.

-Prices policy & shipping

all our prices are in euros (€). the prices of the products are as specified (vat not included) and Marita Setas Unipessoal Lda reserves the right to modify these at any time.
shipping costs and customs duties are not included in the price.

-Important information for non-eu clients-

Take into account that international shipments outside the European Union, might have some additional duties fees and taxes once the shipment reaches your country.
Marita Setas Unipessoal Lda cannot control or predict these charges, it is our client's responsibility to pay any additional charges for customs clearance.
Please know that the client is responsible for all the additional fees like taxes, duties and customs fees.
We recommend to request information at your local customs office in order to calculate any eventual additional fees.
In the case you refuse to receive the order because of the unexpected additional fees, Marita Setas Unipessoal Lda. Reserves the right to charge you both depart and return shipment costs as well as the additional fees generated by the customs.

-Shipping fees for each country and delivery times in working days

Portugal 1-5 days by DHL Express Free
Europe 1-4 days by DHL Express Free
Rest of the world Safety Shipping -5 to 10 days It depends on kilos and which zone products will be send. Please contact us for further infos.

Our delivery periods are approximate and are exempt from exceptional circumstances or force majeure causes. in the event of any such exceptional circumstances occurring, Marita Setas Unipessoal Lda will contact you as soon as possible.
Delivery times given at any time by us. will always be informative and guidelines, not being binding for Marita Setas Unipessoal Lda the delivery of your order will be made to the address placed in your order, if for some reason the delivery were delayed, we'll inform you as soon as possible, also in case the stock of any article is not available.
Marita Setas Unipessoal Lda will not be liable for any non-compliance or delay on the grounds of force majeure, understanding force majeure to mean any act, event, omission or accident which is beyond our reasonable control.
We will not be liable either for the acts of the courier companies that it uses for making the delivery of its products at any time.
The couriers will make two attempts at delivery to the address stated and your order will be returned to Marita Setas Unipessoal Lda after these two attempts, should they be unsuccessful. in this last case, Marita Setas Unipessoal Lda reserves the right to collect or withhold any sum due for compensation of damages which it has undergone as a result of the impossibility of delivering the goods.

Privacy Policy

Making purchases through our WWS page, you have been informed and given your consent to your personal data to be included in the file known as “clients base data” previously made know to the portuguese data protection agency, and managed under the responsibility of Marita Setas Unipessoal Lda your information will be kept and saved in a secure database and will not be shared with third parties.

We may use your information to send you the newsletter, but you are always free to unsubscribe to the newsletter at any given time.

copyrights & applicable legislation

Marita Setas Unipessoal Lda reserves all the intellectual property rights connected to all and any part of this website, also for any act of reproduction, distribution or public disclosure is expressly forbidden.
All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, is the property of Marita Setas Unipessoal Lda and protected by international copyright laws.
Portuguese legislation shall be applicable to any action taken on our website as well as any purchase made over this, settlement of any disagreement being subject to the Portuguese courts in Porto.

Refund / Cancellation Policy

We want a happy customer so if you are not happy with your item, contact us so we can start with the return process
Before we sent any products for our customers, we double check if the product has any damaged, so , please, as soon as you get your delivery, inspect it and if it has any damage, let us know so we can return, refund or replace your order.
Marita Seta Unipessoal lda will not make any change or not accept the return of any products if the item has been used, washed, or not labeled, or has undergone some damage or is not in its original packaging, for which reason we request you to be careful with the product until you process its return.
Marita Setas Unipessoal lda. reserves the right to check the products carefully before agreeing to any exchange or return.
we will only refund / replace products which are in the original condition as shipped.
You have seven (7) working days from reception of the item to make use of your right to cancel and be able to return the article that you have purchased
To be able to proceed to process the return of products you must get in touch with us, so we can give you the information and documents required to go through with the return.
In any event we will supply the contact details of the transport company so that you can handle the collection of products for return with them directly.

Contact US

Marita Setas Unipessoal Lda
Office: Av das Cruzes, 630, 4535-011 Lourosa
Showroom : Rua Miguel Torga, 178
441-399 Arcozelo

Please get in touch with us by sending an email to info@maritamoreno.com , explaining your problem with your name and order number.